Qmarkets Report Card

Qmarkets is primarily used by innovation managers, product and project leaders, and business transformation teams who manage idea collection, evaluation, and pipeline tracking. IT administrators and digital channel leaders also use it for platform setup, while executives monitor innovation programs and strategic decision-making.

Qmarkets is built for larger organizations and enterprises across various sectors, rather than small businesses. It serves clients in industries like automotive, consumer goods, food and beverage, and financial services, with notable users including Ford, Nestlé, Coca-Cola, and UBS.

Qmarkets offers robust ideation and innovation management features such as brainstorming, crowdsourcing, idea ranking, and feedback management. It also includes workflow and project tools like action management, approval workflows, and task tracking, alongside reporting and analytics with real-time dashboards.

Qmarkets integrates with over 20 third-party tools, including Microsoft SharePoint, Teams, 365, Outlook, Excel, and Power BI. It also connects with Google Workspace, Gmail, Jira, Confluence, Asana, GitHub, Airtable, Microsoft Azure, and various social media platforms.

Qmarkets provides comprehensive training and onboarding through in-person sessions, live online webinars, detailed documentation, and video tutorials. These resources support users in setting up the platform and learning its functionalities effectively.

Qmarkets offers multiple support channels including Email/Help Desk, an FAQ/Forum, a Knowledge Base, Phone Support, and Chat. Users generally describe the support team as competent and responsive, providing timely assistance during deployment and for ongoing questions.

Many teams find Qmarkets easy to use for idea management, especially after initial setup and onboarding. Employees can often submit and track ideas with minimal training. While administrators can start simply and add complexity, some users find navigation for settings, reporting, and translations less intuitive.

Qmarkets features a clear, modern, and easy-to-navigate interface for most employees and administrators. Teams appreciate the customizable design and social-style experience. However, some administrators desire fewer clicks in settings and more intuitive options for campaign presentation and collaboration.